FAQ

Frequently Asked Questions

Here you will find some of our most commonly asked questions, however if you do not find what you are looking for below please do get in touch with our team.

How long does it take to print my wristbands?
We have the fastest printing times across the whole of Australia. Once we have received your order we will start printing straight away, normally your order will be printed and packed within two hours. Any orders received before 3pm (ACST time ) will be sent out the same day.


How can I obtain a quote?
There are several ways you can do this, you have the option to design your own wristbands on our website using our amazing wristband designer. This will also bring up the price and shipping of your order automatically. You can also email us at sales@thewristbandco.com.au and you are also more than welcome to call us for a quote on 0883634850.


Do you have a minimum order policy?
We do indeed, We have a minimum of 10 wristbands..


What are your delivery options?
You have a few options to choose from, we offer free delivery within Australia, we also offer express postage. All express postage items are sent with tracking. You also have the option to come and collect the Wristbands from our office in Adelaide.


How am I able to pay?
You can pay for your order via PayPal - You do not need a PayPal account to buy with us as you can also check out as a guest and enter your card details like you would normally online.
You can pay directly with your credit card via our Secure Pay module which is operated by Australia Post.
You can pay via Bank Transfer / EFT – you will need to use your order number as the reference, orders placed with this payment option will only be shipped once payment has cleared into our bank account.
You can pay by cash if you are collecting your order from our premises. Please bring the exact amount – we do not have a shopfront and don’t carry change.


What am I able to print onto my wristbands?
Using our amazing wristband designer, you can see instantly what your wristband is going to look like. You can print almost anything onto the bands… You can put any text onto the wristband in any font you like and you are also able to put any image onto the wristband that you like. Our designer comes with a range of fonts and images, however if you would like something more personal this is completely easy and doable – Just email us at sales@thewristbandco.com.au and we will get back to you with your design as soon as possible.


What colour Wristbands do you offer?
We have 13 different colours for you to choose from, We also offer colour printing on all of our wristbands. We would advise that if you would like something printed in colour you speak with our experts as some colours do not show up as well on certain colour wristbands as others. We will be able to advise and guide you to offer the best possible outcome.


I have received my wristbands and am not happy with them, what shall I do?
We are terribly sorry to hear this, please get in touch as soon as possible either via email; sales@thewristbandco.com.au or give us a call on 0883634850. We will do everything we possibly can to resolve the problem.


Am I able to order a proof before ordering my Wristbands?
We understand that it is sometimes difficult to envision what your wristband is going to look like and this can cause some hesitation, we are more than happy to print your design onto your chosen colour wristband for you. We can then email you over a photograph of the wristband. The good news is this can all be done within an hour or two so you do not have to wait days for it to arrive in the post. You can order a proof on our website.


What is a Tyvek Wristband?
Tyvek is a brand of flash spun high-density polyethylene fibres, a synthetic material manufactured by the world-famous DuPont. It is mainly used as house wrap to protect buildings during construction.
Our wristbands are made from Tyvek. They are waterproof, almost impossible to tear and tamper resistant. They cannot be removed without visibly damaging the wristband. Perfect for identifying and controlling different groups of people.


What would you buy a tyvek wristband for?
Tyvek wristbands are most commonly used for events alongside tickets or as substitutes and promoting parties/bars/clubs. We have supplied customers who use them to tag machinery for repair, as price tags to wrap around their products (balls of wool), as puppy dog collars to help identify puppies temporarily and schools who put them on their students during days out in case they get lost.


Why us?
We are The Wristband Co. - a South Australian business specialising in custom printed Tyvek wristbands, based in Adelaide where we print and dispatch all our wristbands from.
We are also the best wristband producer out there! We use the highest quality Tyvek from DuPont, we print orders within the hour, literally! and we dispatch all orders received by up to 4pm the very same day. Meaning your wristbands could be with you tomorrow morning! We offer the lowest prices and will beat any official quote and turn it around faster too! Our customer service is second to none and we are almost always available and will get back to you instantly.
Postage is free! and if you want a faster service we offer subsidised upgrade rates! There are no extra charges for having your printing done in colour! Simply just one price, lower than anyone else’s.
We use 25mm wristbands as they are slightly wider than the cheaper 19mm so we can print more on them meaning your logos, artwork and text can be printed larger making your wristbands awesome!


What colours print the best onto the wristbands?
Coloured wristbands do distort colour print especially the darker colours.
Or software treats any white in artwork as transparent so the background wristband colour will come through on any white parts of a logo. If you are not sure whether your logo or artwork is suitable for print please get in touch.


What size are the wristbands?
The wristbands are 25mm wide and 250mm long. One size fits all!
As standard we print all designs from the left to the right. When the wristband is put on it will wrap back around itself meaning on thinner wrists less of the wristband is visible.
The print area is 19mm, 3mm in from the top and bottom edge of the bands. A good max length to stick to ensure all the design is visible when the band is worn is 140mm. We can of course print along the whole coloured area of the band which is roughly 200mm long.
If you would like to design your own file you can download a template here, drop your design into it and email it over to us.
We also offer edge to edge printing of the bands where we cover the entire wristband in ink. This process is a bit more complex and prices for this vary so please get in touch if this is something that you require. The results do look fantastic!


Full Bleed / Edge to Edge Printing?
This is where we print over the whole wristband so the design can go from the top edge of the band to the bottom edge – completely coving it. The bands are supplied in sheets of six as we must sacrifice the top and bottom bands. This is a special service and you will need to get in touch for a quote. The price for 1000 bands is $235.00


Variable Data?
We can print different information onto each band individually. Most commonly this is numbering – but we can also do wording and or a combination of both. This information is generally supplied to us via excel. We refer to this as variable data – you will need to get in touch as this is a service we quote for. 1000 bands are $176.25


Barcoding?
We can generate and print 18 different barcode types, some of the most popular are Code 39, Ean13, ITF14, UPC, Code 93, Interleaved 2/5, and Codabar. Our standard price applies if you are printing the same barcode on each band but for variable data (where each code is different) we will need to get a quote over to you. Prices for 1000 are $176.25.


Branding and White Label Wristbands
Our wristbands are manufactured to our specifications and we have spent countless hours getting them perfect. On the reverse of the bands you will find our company information, this helps identify our wristbands and serves as an easy way to find our information and place another order.
We do hold some stock of blank wristbands which we are happy to supply for resale. Please contact us to discuss this further.