This Privacy Policy applies to The Wristband Co. (“we”, “us”, “our”) and outlines how we collect, use, disclose and protect your personal information.
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) (Australia), the Australian Privacy Principles (APPs), and the Privacy Act 2020 (New Zealand) where applicable.
By using our website or purchasing our products or services, you agree to the terms of this Privacy Policy.
We may collect personal information including:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Business information (if applicable)
Order details and purchase history
IP address and device information
Website usage data
Any information you provide through forms, uploads or communications
Where you submit artwork, designs, or custom order details, this may include personal information. You are responsible for ensuring you have the right to provide such information.
We collect personal information in a variety of ways, including when you:
Visit our website
Place an order
Submit a form or enquiry
Upload artwork or design files
Subscribe to marketing communications
Interact with us via email, phone or social media
Engage with our advertising or analytics tools
We may also collect information automatically through cookies and tracking technologies.
We collect and use personal information for purposes including:
Processing and fulfilling orders
Providing products and services
Communicating with you about orders or enquiries
Customer support
Marketing and promotional activities
Improving our website, products and services
Analytics and performance monitoring
Fraud detection and prevention
Legal and regulatory compliance
We only collect personal information where it is reasonably necessary for our business functions.
We process personal information where:
It is necessary to perform a contract with you
We are required to comply with legal obligations
It is reasonably necessary for our legitimate business interests
You have provided consent
We may disclose your personal information to:
Payment processors
Shipping and logistics providers
Manufacturers and suppliers
IT service providers and hosting platforms
Marketing and advertising providers
Analytics providers
Professional advisers (legal, accounting, etc.)
Government or regulatory authorities where required
We only disclose information where necessary for business operations or legal compliance.
Some of our service providers, suppliers and systems are located outside Australia and New Zealand.
We may disclose personal information to overseas recipients, including but not limited to providers in the United States, Asia, and other jurisdictions.
Where we do so, we take reasonable steps to ensure that such recipients handle personal information in a manner consistent with applicable privacy laws, including through contractual, technical and organisational safeguards.
By providing your personal information, you acknowledge and consent to such overseas disclosures.
If you provide us with personal information about another person (including in designs, artwork or order details), you warrant that:
You have obtained their consent
You are authorised to provide that information
We are not responsible for verifying this and rely on your representations.
We use cookies, pixels and similar technologies to:
Enable website functionality
Analyse website traffic and usage
Improve user experience
Deliver targeted advertising and remarketing
By using our website, you consent to our use of these technologies.
You can manage or disable cookies through your browser settings, however this may impact website functionality.
We may send you marketing communications where you have:
Consented, or
Purchased from us and have not opted out
You can unsubscribe at any time using the link in our communications or by contacting us.
We retain personal information only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements
When no longer required, we take reasonable steps to securely destroy or de-identify information.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You may request access to, or correction of, your personal information by contacting us.
We will respond within a reasonable timeframe and may require verification of your identity.
If you believe we have breached applicable privacy laws, you can contact us using the details below.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied, you may contact:
Office of the Australian Information Commissioner (OAIC)
Office of the New Zealand Privacy Commissioner
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We may use analytics tools and automated systems to:
Improve our services
Personalise user experience
Support marketing efforts
These processes do not produce legal or similarly significant effects on individuals.
We may update this Privacy Policy from time to time.
The updated version will be published on our website with the revised effective date.
If you have any questions or concerns about this Privacy Policy, please contact us:
The Wristband Co.
ABN: 28 684 716 425
ACN: 684 716 425
Email: [email protected]
Location: South Australia, Australia
Last updated: 20.03.2026
