A purchase order is a formal request to buy a wristband or any identification products. It outlines the specific quantities, pricing, and terms of delivery. This document helps institutions maintain budget control and ensure ordering accuracy before any manufacturing begins.
We exclusively accept purchase orders from approved organisations. This includes schools, universities, and government bodies. Because these organisations have strict internal approval systems, we can confidently offer 30-day payment terms once a purchase order is accepted.
If you are an independent event organiser, a private business, or an individual, please complete your purchase directly through our website using a standard payment method like a credit card or direct bank transfer, or contact us directly to discuss your options.
We want to make the ordering process as easy as possible for administrators. Here is our simple five-step guide to generating a purchase order and getting your identification products into production.
You have two easy options to get started. You can use our website to place your order and select a bank transfer at checkout. This will provide you with your official order number. Alternatively, you can email our friendly team. Just confirm what you would like to order, and we will send back a quote.
Using the details in either your order confirmation email or the quote we sent over, you can now create your purchase order in your own internal system. Please ensure the details match up perfectly. Double-check your company details, the specific items being purchased, the total amount including GST, and verify that your shipping method has also been included.
Once you have created your purchase order, email it over to our accounts team for approval and processing. The email address for this is [email protected].
Once your purchase order has been approved, our friendly team will be in touch. We will confirm your order is now in production and let you know exactly when you will receive your tracking information.
Your payment will be due within 30 days of your purchase order being received.
Even with a great system, small errors can happen. Our accounts team cannot approve a purchase order if the details do not match the original request. Here are the most common mistakes to watch out for so your order does not get delayed.
Mismatched totals are the most frequent issue. This usually happens when an internal finance system generates a document that excludes GST. All of our website pricing and formal quotes include GST, so your final purchase order must include it too or clearly state that your purchase order excludes GST
Another common mistake is forgetting to include shipping costs. Delivery fees are a legally binding part of the final financial commitment, so they must be listed on your document for the math to work out.
Finally, leaving off the order reference number causes immediate delays. Our accounts team needs your website order number or quote number to link your paperwork to the correct digital request.
Before sending your paperwork to our accounts team, a quick review can save you from unnecessary delays. Taking a moment to verify your details ensures your order moves straight into production without any pauses.
Use this checklist to confirm your purchase order is complete and ready for approval.
If you need any help navigating this process or checking your totals, our team is always happy to assist. Call us on 08 8363 4850 or email [email protected]
